Never works properly - terrible, terrible app

Unfortunately, I am forced to repeatedly try to use this app since my graduate programs library is linked to certain journals and book publishers that use this platform. It is the worst book reader even when it does work. Also, the mobile app no longer seems to work either (bluefire reader). I do not understand how Adobe has fooled these companies into buying this product. Whoever is in charge of making the decision to use it must not have any actual experience with this app!! Would never recommend this. Horrible is too kind. Adobe, if you are listening, please do something! Program does not recognize the books, they wont open, cannot highlight, text to speech does not work for those who need it.

kt_trixie about Adobe Digital Editions, v4.5.1